Notes from the
team.
Product updates, engineering posts, and writing on multi-agent triage in healthcare.
- May 2026Inside modality-aware booking
Inside modality-aware booking
Why a generic 'book an appointment' agent can't run a radiology front desk — and what we built instead.
- May 2026Sovereignty by design: hosting and the Privacy Act
Sovereignty by design: hosting and the Privacy Act
Patient data does not leave the country it was collected in. Here's how the platform enforces that — by infrastructure, not by promise.
- May 2026How Triagents handles emergencies
How Triagents handles emergencies
Emergency escalation is configured by each practice — what never changes is that the AI recognises the moment, acts instantly, and gets out of the way.
- May 2026TriageFlow v1.01: radiologist rostering
TriageFlow v1.01: radiologist rostering
Specialist on-call schedules now drive what TriageVoice and TriageChat say is available — in real time, across every clinic in the group.
- May 2026Introducing TriageChat
Introducing TriageChat
The embedded chat widget for every patient who'd rather type than call. Same triage intelligence, different door.
- Apr 2026Introducing TriageVoice
Introducing TriageVoice
The voice agent that answers every inbound call in two rings — on phone, on web, with emergency-aware handoff.
- Apr 2026Why radiology first?
Why radiology first?
Imaging is the most operationally complex specialty we could have chosen. That's exactly why we chose it.
- Apr 2026Hello, Triagents
Hello, Triagents
Why we're building a triage layer for modern healthcare — starting in radiology, expanding from there.