— Pricing

Priced for your network.
Not a category.

One per-site price covers voice, chat, workflow, analytics, and the integrations Australian radiology practices already run. Quoted after a 30-minute scoping call — no list-price anchoring, no surprise overage.

One price · all-inclusive · 12-month minimum after pilot

— How the quote is built

Three variables.
One honest number.

01

Number of sites

Single site, multi-site group, or enterprise network. Per-site price drops as the group grows.

02

Call & chat volume

Monthly inbound load determines infrastructure tier. We size for peak, not average.

03

Agent mix

Voice only, voice + chat, or the full suite with workflow integration and CRM connection.

— Always included

The floor — not the ceiling.

Every plan includes the following. None of these are upsells.

  • ✓ AI voice agent (TriageVoice) on inbound + web
  • ✓ Local phone number per site
  • ✓ Sovereign Australian hosting by default
  • ✓ Configurable escalation rules per site
  • ✓ Real-time analytics dashboard (TriageFlow)
  • ✓ SMS booking confirmations
  • ✓ Audit log of every conversation
  • ✓ Quarterly clinical-rule retraining
— Plan structure

Three configurations.
One tailored price each.

We don't publish list prices because the variables above genuinely matter. The configurations below describe what's typically included; the number is sized to your scope.

Voice + SMS

For single-site practices with high call volume.

  • ✓ TriageVoice (inbound + outbound)
  • ✓ SMS confirmations + reminders
  • ✓ TriageFlow analytics dashboard
  • ✓ Best Practice / Medical Director integration
Get a quote
Most common

Voice + Chat

The most common configuration for multi-site groups.

  • ✓ Everything in Voice + SMS
  • ✓ TriageChat embedded widget
  • ✓ Cross-channel context handoff
  • ✓ Group-level rollup reporting
Get a quote

Full Suite

For enterprise groups and specialist networks.

  • ✓ Everything in Voice + Chat
  • ✓ Custom integrations (CRM / RIS / bespoke)
  • ✓ Dedicated implementation engineer
  • ✓ SLAs on resolution + escalation
  • ✓ Custom AI fine-tuning per group
Get a quote
— Pricing FAQ

What people ask before quoting.

Why don't you publish a price online?+
Two reasons. First, the variables genuinely matter — a 20-site group with 2,000 calls a day has different infrastructure needs to a single site doing 200 calls a day, and pricing them the same would be dishonest in one direction or the other. Second, we don't want to anchor against a list price that doesn't fit you. A 30-minute scoping call gets you a real number you can plan against.
What's included in every plan?+
The AI voice agent, the analytics dashboard, Australian hosting, configurable escalation rules, SMS confirmations, audit logging, and quarterly retraining. None of those are upsells.
Is there a minimum commitment?+
Yes — twelve months from go-live, after a 90-day pilot. Cancel anytime after the pilot if it isn't working for you.
What about per-call or per-minute charges?+
No per-call charges, no per-minute charges, no overage. Your per-site monthly price covers all telephony, all AI inference, all SMS within reasonable volume bands. We will tell you upfront where those bands sit for your size.
Does pricing change if we add sites later?+
Yes — and downward. Per-site price drops as the group grows. We'll quote you the rate card at each tier so there's no surprise on the second invoice.
What about custom integrations?+
Standard integrations (Best Practice, Medical Director, Genie, major RIS platforms) are included in Plan B and Plan C. Bespoke integrations are scoped on Plan C with a fixed implementation fee — quoted upfront, no T&M surprises.
— Get started

Book an enterprise assessment.
We'll map it to your network.

30 minutes with a solutions engineer. We model your call volume, centre count, and integrations, then show the AI agents running on your own scenarios — and answer everything compliance- and security-related upfront.

Book an Enterprise Assessment See TriageVoice in Action