The voice agent that
answers in two rings.
Inbound calls and web-initiated voice on any device. Smart escalation to reception on site-defined triggers — referring GPs, distressed patients, complex queries, custom rules.
Front-desk staff didn't sign up to be a switchboard.
The average imaging centre loses 18% of inbound calls — engaged, abandoned, or rolled to voicemail. TriageVoice picks up every single one, identifies intent in the first exchange, and resolves 85% without ever touching a human.
The 15% that need a person? They land at reception with full context already captured.
Every inbound call,
handled properly.
24/7 phone answering
Inbound calls picked up within two rings, every hour of every day. No after-hours gap, no engaged signals.
Web-initiated voice
Patients tap "Talk to us" on the practice website and TriageVoice picks up — no app, no plugin, no login.
Per-site local numbers
Australian local numbers provisioned per site — patients still recognise the area code. Or bring your own existing numbers.
Emergency triage
Recognises emergency vocabulary on the first exchange and hands off to a live human in 1–2 seconds.
Real-time SMS confirmation
Bookings confirmed by SMS the moment they're made, with calendar links and prep instructions.
Smart escalation rules
Per-site logic — referring GPs, urgent callbacks, complex queries — routed straight to the right human.
Book an enterprise assessment.
We'll map it to your network.
30 minutes with a solutions engineer. We model your call volume, centre count, and integrations, then show the AI agents running on your own scenarios — and answer everything compliance- and security-related upfront.