TriageInsights · AnalyticsLive
Total interactions8,432↗ +10.5%
AI handled92.9%↗ +4.1%
Savings$33,000↗ +7.3%
AI handled vs escalatedHandledEscalated
Northgate2,210
Riverside1,604
Lakeside1,231
— Why it exists

You can't manage a network you can only see one site at a time.

Most groups run on a stack of per-site spreadsheets that arrive late and never quite agree. By the time the picture is assembled, the booking that was missed and the slot that sat empty are weeks gone. TriageInsights reads the same operational data the agents already generate — no extra entry, no reconciliation.

One number for the network. One click to the centre behind it. Reporting, not clinical analysis — no diagnostic data, no clinical decisions, ever.

— What it does

The whole network,
in one view.

Group rollup

Booking volume, call resolution, conversion and no-show rates aggregated across all 1–500+ centres — one executive view, refreshed live.

Single-site drill-down

Click any number in the rollup and fall straight into the centre behind it. Group trend to site detail in one move, no separate report to run.

Modality utilisation

See where capacity is sitting idle — by modality, by site, by hour. The MRI booked solid while CT runs half-empty becomes obvious, not anecdotal.

No-show tracking

No-show and cancellation rates trended over time and ranked by site, so the centres leaking revenue surface before the quarter closes.

Conversion & after-hours capture

How much demand arrives outside staffed hours, and how much of it converts. The case for 24/7 coverage, measured rather than asserted.

Board-ready exports

Every view exportable to CSV or PDF, aligned to your reporting cadence — ready to drop into the management pack without reformatting.

— Get started

Book an enterprise assessment.
We'll map it to your network.

30 minutes with a solutions engineer. We model your call volume, centre count, and integrations, then show the AI agents running on your own scenarios — and answer everything compliance- and security-related upfront.