The network's workflow,
under one dashboard.
Every aspect of AI behaviour — what it asks, captures, escalates, and how it responds — configured at the site level. Different rules for different sites in the same group.
- Saturday hours
- Referring-GP fast escalation
- After-hours web booking
- MRI pricing read-back
A site isn't a category.
A radiology group with five locations doesn't run them identically. Saturday hours differ. The referring-GP escalation rule differs. The "what's the cost of an MRI" answer differs. TriageFlow lets the operator set each one, per site, in a UI that's quiet enough to disappear behind the data.
Monochrome by design. No coloured KPI tiles competing for attention. Just the work.
The operator's
quiet workspace.
Per-site configuration
Different rules for different sites in the same group. What the AI asks, captures, and escalates — set per site.
Real-time analytics
Calls, chats, bookings, escalations — live counts and trends. Drill from a number to the underlying transcript.
Custom escalation rules
Route referring GPs differently from patients. Route emergency vocabulary differently from booking requests.
Radiologist rostering (v1.01)
Specialist attendance and on-call schedules drive what TriageVoice / TriageChat say is available, in real time.
Exportable reports
CSV / PDF for management. KPIs aligned to your existing operating cadence — daily, weekly, monthly.
Audit log
Every change to AI behaviour, configuration, or escalation rule — captured, attributed, time-stamped.
Book an enterprise assessment.
We'll map it to your network.
30 minutes with a solutions engineer. We model your call volume, centre count, and integrations, then show the AI agents running on your own scenarios — and answer everything compliance- and security-related upfront.