An embedded chat
for every patient.
Patients book, cancel, reschedule, ask anything — through a chat widget on the clinic website. Works on mobile and desktop. No app. No login. Available around the clock.
Some patients won't call. Period.
A growing slice of patients — across age groups, not just digital natives — would rather type a three-line booking request than navigate a phone tree at 9:02am Monday. TriageChat captures that demand directly on the clinic website, without sending the patient anywhere else.
Same triage logic as voice. Same dashboard. Same per-clinic configuration.
The chat patients
actually use.
Embedded widget
One script on the clinic website. Works on mobile and desktop. No app, no login, no friction.
Same triage intelligence
TriageChat shares the routing brain with TriageVoice. Patients get the same answers, typed or spoken.
Bookings, cancellations, reschedules
Autonomous end-to-end — patient types, calendar updates, SMS goes out, dashboard logs it.
Clinic knowledge base
Answers questions about hours, locations, services, prep, referral policy — drawn from per-clinic content.
After-hours capture
When the clinic closes, TriageChat keeps booking. Patients self-serve at 11pm; reception sees it in the morning.
Live handoff to reception
"Connect me to reception" patches the chat to a phone — full context handed over, no re-keying.
Join us in building the triage layer
modern healthcare deserves.
Book a 30-minute demo with a clinical engineer. We'll walk through TriageVoice, TriageChat, and TriageFlow with your call data and answer everything compliance-related upfront.