Built for the way
your specialty works.
A dental clinic isn't a GP clinic isn't a psychology practice. Triagents is configured per specialty, per practice: not delivered as a one-size-fits-all template.
Radiology is our home turf.
Triagents is operationally deepest in radiology and imaging, that's the specialty we built around, where every modality, every referring-GP rule, and every prep instruction is already modelled. If you run an imaging group, that page is the one to read first.
Beyond radiology.
We are actively expanding into adjacent specialties. The patient operations layer transfers; the playbooks are built per-specialty. If yours isn't listed below, that usually just means we haven't documented the playbook yet, get in touch and we'll scope it.
GP clinics
High call volume, low staff buffer, mixed booking + clinical questions. Triagents handles the bookings and FAQs; the reception team handles the people who need a person.
Dental practices
Recall reminders, appointment confirmations, and out-of-hours calls routed to the on-call dentist. Dental emergency vocabulary is recognised, and those callers are sent straight to 000.
Allied health
Physio, psychology, podiatry, dietetics. Per-practitioner availability, modality-aware booking, NDIS funding questions captured up-front.
Surgical specialists
Pre-op enquiries, post-op result calls, referrer escalation. Critical that the right call reaches the right registrar, Triagents enforces it on every inbound.
Mental health practices
Sensitive intake, careful escalation logic, no scripts that feel like a call centre. The voice and chat are tuned to be unhurried; emergency vocabulary sends the caller straight to 000.
Telehealth-first practices
Hybrid in-person + remote bookings, with the AI surfacing the right modality for the right patient and the right consult.
What practices ask first.
Which specialties does Triagents support?+
Is it configured per practice or shipped as a template?+
What happens on a sensitive or emergency call?+
Our specialty is not listed. Can you still help?+
From the blog
What we are learning, written down.
- What can AI agents actually do in radiology?Not AI reading scans. What an AI agent actually does across reception, booking, referrals, capacity and follow-up, and what it must never touch.
- We called 100 radiology practices after hours. Here is what answered.Original research: the same 100 radiology practices, rung on Sunday evening. Not one reached a person, and eleven were answered by an AI agent.
- We called 100 radiology practices. Here is what we found.Original research: we rang 100 Australian radiology practices and timed every call. Eight reached a person straight away; the median wait was 90 seconds.
Book a practice assessment.
We'll map it to your specialty.
30 minutes with a solutions engineer. We model your call volume, your booking and escalation rules, and the practice systems you already run, then show the AI agents handling your own scenarios, and answer everything compliance- and security-related upfront.