Radiology · 15-minute demo

Better access for every patient and referrer.

Triagents helps radiology practices respond to patients and referrers across phone and web, 24/7.

Reduce waiting, improve the referrer experience, take pressure off reception teams and progress more enquiries towards a booking.

  • Fewer frustrating waits
  • Better referrer experiences
  • Less pressure on staff
  • More enquiries progressed
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Prefer to read first? See how it works, then book from the foot of the page.

NVIDIA Inception Program member NVIDIA Inception Program member. Patient data hosted in your country. Administrative only, never clinical.

See Triagents in action

See how Triagents could work across your radiology practice or network.

No obligation. We'll show you a radiology-specific demonstration based on real patient and referrer journeys.

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The problem

Your patients and referrers shouldn't have to fight to reach you.

Radiology is built around access, but the journey often starts long before the patient reaches the scanner.

  • A referrer calls to book an urgent CT and sits on hold behind six patients asking about parking.
  • A patient calls at 7.40pm wanting to make an appointment and reaches voicemail.
  • Someone submits an enquiry through the website on Saturday and waits until Monday for a response.

Meanwhile, reception teams are answering phones, serving patients at the desk, processing referrals and dealing with repetitive administrative enquiries.

The result isn't just missed calls. It's frustrated patients, frustrated referrers, pressure on staff and demand that doesn't always progress to a completed booking.

Every enquiry should have a clear path forward.

What changes

Make radiology easier to access.

Triagents helps practices manage the patient and referrer journey across multiple channels, without simply adding more work to reception.

Better patient experience

Give patients faster answers and clear next steps, whether they contact you during business hours or after hours.

Better referrer experience

Give GPs, specialists and practice teams a faster path to the information or person they need, instead of long queues and complicated phone menus.

Less pressure on reception

Automate routine administrative interactions so reception staff can concentrate on the patients and situations that genuinely need a person.

Progress more demand

Capture and progress enquiries that might otherwise stop at a missed call, an abandoned hold, an incomplete web journey or an after-hours contact.

How it works

From first enquiry
to completed scan.

Triagents is the patient operations layer for radiology networks. It works across your existing phones, website, referral channels and RIS workflows, and keeps each step moving.

Triagents patient operations layer for radiology practices Four stages, Attract, Capture, Progress and Measure, run left to right above a bar labelled Triagents. The Progress stage hands a booking to the RIS, shown as a separate box labelled system of record. ATTRACT CAPTURE PROGRESS MEASURE Phone · Website · Referrals Search · Referrers · Campaigns Triagents · the patient operations layer Book · follow up YOUR RIS system of record Completed scan. Every step between first enquiry and the appointment, kept moving.
Triagents sits between the channels a patient or referrer arrives on and the RIS that holds the record, and moves each enquiry from one to the other.
  1. 01

    Attract

    Help prospective patients discover and engage with your practice, and see which channels bring them.

  2. 02

    Capture

    Respond to enquiries and referrals across phone, website and digital channels, at any hour.

  3. 03

    Progress

    Move each patient to the appropriate next step: a booking, referral collection, information, follow-up or a member of staff.

  4. 04

    Measure

    Understand where demand comes from, where journeys stall and where opportunities are being lost.

Your RIS stays

Your RIS manages the patient once they're in the system. Triagents manages the journey that gets them there.

We are not replacing your RIS. Your RIS remains the system of record.

Triagents works around your existing radiology infrastructure to improve patient access and administrative workflows: your phones, your website, your referral channels and your booking rules, applied per site.

See the integration scope
Before you book

What radiology operators ask first.

Is Triagents an AI receptionist for radiology?+
It does answer calls, but that is one part of it. Triagents is a patient operations layer: radiology-specific AI agents capture enquiries and referrals across phone and web, triage administrative requests, apply each site's booking rules and follow up patients. Reception teams keep the conversations that need a person; the routine ones are handled and progressed without them.
Does it replace our RIS?+
No. Your RIS remains the system of record. Triagents works around it, handling the journey before the patient is in the system and the administrative work between steps. Where a supported write integration is enabled, bookings can be written directly into the RIS; otherwise the agent produces a booking request or staff task for reception to complete, and the quotation states which mode applies.
Does it make any clinical decisions?+
No. Triage is administrative only: identifying the examination requested on the referral and applying the clinic's booking rules. The agents do not assess symptoms or give clinical advice. Emergency vocabulary is recognised on the first exchange and the caller is told to hang up and call the emergency number for their country. Anything that needs a clinician is transferred with the context already captured.
What happens in the 15-minute demo?+
We show Triagents handling patient and referrer journeys that look like yours: a referrer calling to book, a patient calling after hours, a referral arriving by photo, and what reception sees. You tell us your site count and RIS beforehand so the walkthrough uses relevant workflows. There is no obligation and no preparation needed.
Where is patient data hosted, and how is pricing set?+
Data is hosted in the country your clinics operate in, encrypted in transit and at rest, and is never used to train models without your prior written consent. Pricing is by quotation, scoped to your sites, volumes and configuration, with a twelve-month minimum that includes a 90-day pilot you may exit at the end of.
Book a demo

What would better patient access look like across your network?

See how Triagents can help your practice improve patient and referrer experiences while reducing the administrative load on your team.

Whether you operate one imaging centre or a national network, we'll demonstrate Triagents using workflows relevant to your operation.

See how Triagents works