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Inside modality-aware booking
Why a generic 'book an appointment' agent can't run a radiology front desk, modality rules, prep, contrast and referral checks, and what we built instead.
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How Triagents handles emergencies
One response to every emergency call, at every site: hang up and call the emergency number for the clinic's country. Why that is fixed rather than configured.
Most of what we write about here started as a problem in somebody's clinic. We can look at yours.