Hello, Triagents
Why we're building a triage layer for modern healthcare: starting in radiology, expanding from there. A Melbourne team, sovereign hosting, one platform.
Triagents is an AI triage layer for modern healthcare, voice, chat, and workflow agents operating as one platform. We’re building it from Melbourne, hosted on sovereign Australian infrastructure, focused first on radiology and imaging where the operational pain is sharpest and the wins are most measurable.
The thesis
Every hospital uses triage. Almost no clinic triages its calls. That mismatch is the entire reason we exist. A patient who needs an MRI this week gets the same hold music as the patient who’s curious about Saturday hours. A referring GP waits in the same queue as everyone else. The doctor in distress can’t even get a callback.
We separated the work the way good clinical reception does, by intent, by urgency, by who needs to be involved. Then we built it for one specialty, one customer, before we wrote a marketing site.
Many agents, one layer
- TriageVoice, the voice agent that answers in two rings.
- TriageChat, the embedded widget that lives on the clinic website.
- TriageWorkflow, the operator’s workspace behind both.
They share one triage brain. None of them are bolted-on. They’re sold and operated as one platform.
What’s next
We’re onboarding clinic groups across Victoria and New South Wales.
Start where your patients already are
Most practices discover their web presence and their phone are two different experiences, and that patients judge both. Talk to us about tightening the whole path a patient takes to reach you, from the search result to the confirmed booking.
Written at launch. The platform has grown since, and Triagents is now the patient operations layer for radiology networks: see the platform overview.